Dell Quick Resource Locator’s New Look and Features

first_imgNo one wants to spend more time on finding solutions for whatever problems or challenges come their way, and at Dell, we are no exception. We created the Dell Quick Resource Locator (QRL) to help our customers find answers quickly, and we just gave it a major overhaul.You might already know what QRL is, but if you don’t – it is a tool for all those enterprise DIYers out there that hosts a select list of videos and documents to show you how to setup, service, or upgrade your systems. You can find bunch of other various bits of info that we believe you will find immediately useful, such as product diagrams, support matrixes, product overviews.Also, this handy tool just got a makeover. We’ve redone the UI to make it easier to navigate, made searching easier, added some personal customizations options, and a favorite page to track the systems, videos, documents, and service tags you need on a regular basis.First, the main page is now your page, so put your face and name on it! When you view a system, video, document, or enter a service tag, you can now save that as a favorite, where it shows up on your home page.Also, the search now covers all products, videos, documents, and can even look up your service tag so that you can see your warranty status and original factory configuration.Additionally, we’re working on further improving QRL in the coming months to save you time when you need answers, or just some information about your Dell EMC enterprise systems. So try out the new Quick Resource Locator on your iOS or Android phone, and check back here to see future announcements about features and additions as we bring them to you.last_img read more

New Marketing Tools to Help Partners Drive Customer Transformation

first_imgThis year, we are accelerating our incredible momentum from 2017 by focusing on the four critical transformations impacting our customers: IT, Digital, Security, and Workforce. To further enable this acceleration, at the recent Global Partner Summit in Las Vegas, we launched powerful new marketing tools, trainings and materials, created with you—our partners—in mind and based entirely on your feedback. I encourage you to leverage these exciting new resources to enhance and invigorate your marketing and sales efforts:Elevate Your Consultative Skills with the New IT Transformation CampaignIn today’s fast-changing world, your customers know they need to embrace Digital Transformation and evolve to stay competitive—it’s not a question of if, but when. IT Transformation is a key enabler of wider Digital Transformation, and as Dell EMC partners with access to solutions across the Dell Technologies family, you are uniquely positioned to guide your customers through this transformation and become their “go-to” technology consultant. We listened to your feedback and leveraged our own campaign—as well as a $1.5 investment in third-party industry research—to develop a comprehensive partner IT Transformation campaign to help you drive engagement and make IT Transformation real for your customers.The campaign tells a complete, captivating story which positions the strategic value of our ISG portfolio and connects all of our ISG demand generation campaigns. Further, the IT Transformation Campaign enables your sales team to elevate the conversation to business outcomes, versus products or solutions, to drive consultative-led selling. Developed from the perspective of the buyer’s journey, the campaign delivers connected content at each step of the journey, and supports your customer nurture objectives while engaging potential prospects through digital interaction. Within the campaign, you can map technology to actual use cases and provide tangible, evidence-based assessments to further strategic conversations specific to each customer.Within this campaign, you can also align your infrastructure services with your business services as the application experts in your customer proposals. And, of course, the option is available to sell Dell EMC Services.To make this content easy to access and launch, we have created a new campaign within the Digital Marketing Platform, and your sales teams can access a wealth of content and supporting activation components in the Knowledge Center, all of which is available on the Partner Portal. You can also view the campaign video for additional details.Tell the Dell Technologies Advantage & Transformation StoriesWe have created a compelling story to help sales teams understand the full power of our Strategically Aligned Businesses – and now they are available to all of our partners. These videos position the value of IT, Digital, Security, and Workforce Transformation to your customers, including how to realize business outcomes by leveraging the end-to-end portfolio of Dell Technologies:New, on-demand webinar outlining how Dell Technologies provides the essential infrastructure for organizations to build their digital future, transform IT, and protect their information.Videos explaining The 4 Transformations – the same ones used to train our internal sales teams.MyRewards Incentive PlatformTo incentivize your teams, we launched MyRewards, a new, points-based reward program for Sales Representatives and Systems Engineers at Dell EMC Solution Providers globally* with exciting features including:Intuitive, easy-to-use platform with simple navigation and personalized, engaging contentSimple express sales claiming to save time and earn points fasterBigger, better promotions with additional benefits as partners advance from Level 1 to Top AchieversThousands of rewards including virtual prepaid cards, merchandise, events and travel experiencesLearn more about MyRewards and review the enticing Q2 promotions on the Dell EMC Partner Portal Incentives Page, and you can register here.New Solutions CompetenciesWe continue to introduce new Solutions Competencies within the Dell EMC Partner Program to educate your sales teams on the new emerging trends in technology. At GPS, we announced the new Internet of Things (IoT) Solutions Competency, which joins our previously launched Competencies in Software Defined Infrastructure, Hybrid Cloud, and Connected Workforce.Additional Solutions Competencies will launch soon, to further align our education programs with our marketing platforms and resources.Continual ImprovementWe have done all these improvements with your success in mind and will continue to enhance our marketing tools, including the Digital Marketing Platform, Marketing Institute and Product Syndication.As always, we welcome your feedback and look forward to sharing another incredible year.*The MyRewards platform excludes Greater China, Russia, and Poland, and Authorized partners in EMEA. US Federal, OEM, GSI, and Distribution partners are not eligible for the MyRewards program.last_img read more

Family of four found dead in northeast Oklahoma home

first_imgSAND SPRINGS, Okla. (AP) — The Tulsa World reports that a couple and their two young children were found dead in a home Saturday in northeast Oklahoma in what police said appears to be a triple murder-suicide. Police Capt. Todd Enzbrenner says the mother of an adult male victim arrived at the home in a mobile home park about 2:30 p.m. and found her son, her grandchildren and the children’s mother dead. He says she had been expecting to babysit the children but had been unable to reach anyone on the phone to confirm the plan. Enzbrenner says he does not know if a weapon was found in the residence. He says the victims’ bodies were not found in one room but were “all over the house.”last_img